Help centre
Frequently asked questions
Straight answers about Gleamin, ordering, and what our next chapter means for you. Pick a topic or read straight through.
- Written with every skin tone in mind
- Reviewed by our team
- Plain-language answers

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Our company
Who we are, where we're based, and what's next for Gleamin.
Who founded Gleamin, and why?
Jordan Smyth founded Gleamin in 2019. After years of his own skin struggles, he noticed how many people were mixing turmeric and vitamin C masks at home, and set out to make a version that was stable, balanced and easy to use. That became our Vitamin C Clay Mask, which took two years to develop and is still our best-seller.
Since then we've developed more than ten formulas and over a million people have trusted Gleamin with their skin.
Is Gleamin legit?
Yes, Gleamin is a real skincare brand. Gleamin Inc. was founded in 2019 by Jordan Smyth and is based in Los Angeles. More than a million people have trusted Gleamin with their skin, and our Vitamin C Clay Mask won two "Best Mask" awards in 2025.
Our products are sold through our Amazon store, so ordering, payment, delivery and returns all go through Amazon, and you can read buyer reviews on each listing. Four of our products are dermatologist tested. If you see Gleamin sold somewhere else and something looks off, email support@gleamin.com.
How is Gleamin different from other skincare brands?
We focus on one thing: skincare for skin prone to dark spots and uneven tone, made with melanin-rich skin in mind. Vitamin C is at the core of every formula, we pair it with gentle, well-researched ingredients, and we explain what's in the bottle in plain language, with sources.
What's next for Gleamin?
Our next chapter goes beyond the counter, for face, body and intimate skin. Join the waitlist on our home page for founding-member early access.
What does the name Gleamin mean?
To us, Gleamin means to gleam: to be the best version of you, in your skin and beyond it. That's what we want to help people do.
Where is Gleamin based?
Gleamin Inc. is based in Los Angeles. Our mailing address is 113 N San Vicente Blvd, Suite 337, Beverly Hills, California 90211, United States.
How do I contact Gleamin customer service?
Email support@gleamin.com and we'll get back to you as soon as we can. For wholesale inquiries, email wholesale@gleamin.com.
What is Gleamin's official website?
Gleamin's official website is gleamin.com. While we build our next chapter, it hosts our blog, FAQ and product pages, plus a waitlist for early access. Products are sold through our Amazon store, not on the website.
Our official social accounts are @gleamin on Instagram, TikTok and Pinterest, Gleamin on Facebook, @gleaminyt on YouTube and @gleamintweets on X. For help, email support@gleamin.com.
Has Gleamin won any awards?
Yes. The Gleamin Vitamin C Clay Mask won two "Best Mask" awards in 2025. It's the product that built Gleamin: conceived in Australia in 2017, launched in 2019, and part of a range now trusted by over a million people.
We're proud of the recognition, but your own skin is the best judge. Patch test first, use the mask once or twice a week, and give it a few weeks to see how your skin responds.
Is it Gleamin, Gleaming or Glamin?
The brand is spelled Gleamin: G-L-E-A-M-I-N, with no "g" at the end. It comes from "gleam", which to us means being the best version of you.
People often search for us as Gleaming, Glamin, Glemin or Gleam skincare. Those searches mean the same Los Angeles skincare brand, founded by Jordan Smyth in 2019. Our official site is gleamin.com and our products are sold in our Amazon store. We aren't connected to other companies with similar names.
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